We hope that you will be thrilled with your order. However, if you receive a damaged or defect item, we will gladly exchange or refund your purchase. You may return any damaged products to us within 3 days upon reception.
Please contact our friendly Customer Service team on 0813-1772-4162 by WhatsApp or e-mail to firstname.lastname@example.org who will be happy to assist in arranging you a replacement.
PLEASE KEEP IN MIND:
We do not accept empty bottles, used products, and opened products
Products must be returned with all original packaging to qualify for an exchange or refund
Damaged products are eligible for exchange unless the product is out stock, we will gladly refund your purchase
Refund will be processed within 3-5 business days from the day you report to our Customer Service team
Please note that you are responsible for shipping costs and the safe return of merchandise